The steward desk
This is the real desk, not a mockup: every image below is a screenshot of the running product, on the demonstration territory of a fictional organisation. The product moves fast — it has gained rooms since these were taken.
Sign in with Google, a password, or a code sent to your email.
Every report lands on your territory’s map, with its position and, more often than not, a photo. Validate, fix, close — the history stays, and an hourly email digest keeps managers and owners in the loop.
Walk a trail and the phone captures the line — even with no signal. At the steward desk, make it the official route or draw it by hand, publish it to the public map when it is ready — and a report tells you what is missing.
The report menu is yours: add your own categories — an ash hit by the emerald borer, a dead snag to fell, a torn-off blaze — in French and English. Visitors report in your words, and retiring a category never erases the history.
Open your public map when you choose to: it then shows what is reported and what is resolved. Export the log as CSV, GPX or KML for your grant files — and produce an intervention-report PDF, problem by problem.
A validated report earns points for the person who reported it — and your crew decides what they’re worth: a free pass, a discount, gear in your colours. You set the catalog, TrailSnag keeps the ledger.
Print them yourself from the steward desk: a print-ready sheet straight from the browser, sized for adhesive vinyl, one code per trailhead — that is the whole install. No kiosk, no hardware, no visitor training.
The key steps of a report’s lifecycle — created, validated, resolved, rejected — go to an address you choose — a signed feed you can test in one click, which your 311 or work-order system can receive.
Declare each trail open, caution or closed: the public map colors the line, and a one-line embeddable map shows it all on your own website.
Claim your land by drawing it on the map: the desk opens only on the territory you steward, and the reports that land inside it come to you.
Claim your land
Claim your land: you triage reports on your ground from day one. Once the claim is verified, print a code for every trailhead and every visitor becomes a pair of eyes.