TrailSnag.

Trail reporting, without the friction

A downed tree, a washed-out trail, a broken sign? Reported in 30 seconds.

Open the app, or scan the QR code at the trailhead: describe the problem and the trail crew has it — geolocated, photographed, ready to triage. No account. No app to install. Even with no signal.

No account needed. Your position finds whose land you are on — place it by hand if GPS will not answer. Free for volunteer clubs.

TrailSnag.

Un problème sur le sentier ?

Spot a problem on the trail?

Scannez — 30 secondes, sans compte.

trailsnag.app

The sticker at the trailhead — that is the whole install.

No sticker in reach? Open the app

For visitors

Three moves, no account.

  1. 1/3

    Scan

    The QR code at the trailhead opens the form in the browser. Nothing to install, nothing to sign up for.

  2. 2/3

    Describe

    A category, a photo if you want one. The GPS position is captured on its own.

  3. 3/3

    Sent

    No signal in the woods? The report is kept on the phone and sends itself when the network comes back.

Want your points to follow you across devices? Create an account in the app — optional, forever. Anonymous stays the default. And your photos are scrubbed of their hidden metadata (position, device) before they even leave your phone.

The reward loop

Your points become rewards.

Every confirmed report and every validated fix earns points. Verified stewards turn them into real rewards — funded by the people who run the land.

Earned on the trail

Points come from real trail work: a report confirmed by the community, a fix validated by the crew. No quizzes, no draws.

Redeemed with the land owner

A free day pass, a season-pass discount, the club t-shirt: each verified steward publishes its own rewards and honours them itself.

From the land, not a points bank

The reward comes from the steward of the territory you helped — the centre, the club, the landowner. Your effort goes back to the trail’s community, and it gives back.

Each verified steward decides its own catalog; the points add up from the first report.

For stewards

Your land, your snags, your volunteers.

TrailSnag turns every visitor into a pair of eyes on the ground — and gives your crew a triage queue to act.

trailsnag.app/steward/…
The triage queue: the territory map with geolocated reports, then twelve reports with their state — to confirm, confirmed, fixed, rejected.

A triage queue, not an inbox

Every report lands geolocated and photographed on your territory’s map. Validate, fix, close — the history stays, and an hourly email digest keeps every member who wants it in the loop.

trailsnag.app/steward/…/trails
The trails screen: the network report, a captured walk waiting to be promoted with its two stretches, and each trail’s open/caution/closed status.

Your trails, traced by you

Walk a trail and the phone captures the line — even with no signal. At the steward desk, make it the official route or draw it by hand, publish it to the public map when it is ready — and a report tells you what is missing.

A phone recording a walk: 213 m captured, the orange line following the trail, and the warning to keep the screen on.
trailsnag.app/steward/…/stats
Territory stats: total reports, open, validated, fixed, average time to fix, then the CSV, GPX, KML exports and the intervention-report PDF.

Proof you responded

The public map shows what’s reported and what’s resolved. Export the log as CSV, GPX or KML for your grant files — and produce an intervention-report PDF, problem by problem.

trailsnag.app/steward/…/rewards
The reward catalog: day pass, season discount, network toque, and one redemption request awaiting a decision.

Volunteers, rewarded

Validated fixes earn your volunteers points — and your crew decides what they’re worth: a free pass, a discount, gear in your colours. You set the catalog, TrailSnag keeps the ledger.

And also

Your categories, down to the tree species

The report menu is yours: add your own categories — an ash hit by the emerald borer, a dead snag to fell, a torn-off blaze — in French and English. Visitors report in your words, and retiring a category never erases the history.

QR stickers, one per trailhead

Print them yourself from the steward desk: a print-ready file sized for adhesive vinyl, one code per trailhead — that is the whole install. No kiosk, no hardware, no visitor training.

Feeds the tools you already run

Every step of a report’s lifecycle can feed your 311 or work-order system — a signed feed you can test in one click, plus CSV import with the same field names.

Your trails’ status, shown everywhere Coming soon

Declare each trail open, caution or closed: the public map colors the line, and a one-line embeddable map shows it all on your own website.

Sign in with Google, a password, or a code sent to your email.

Who it serves

From volunteer clubs to municipalities.

Free, forever

Volunteer clubs and committees

Your trails, your report queue, your volunteers recognized. The volunteer plan costs nothing and never will.

Your land log

Private landowners

Your land, your log, your words: trace your own trails, mark the ash hit by the borer, the dead snag to fell, the fence to mend. You are your own crew — and nothing gets lost, even offline.

Per territory

Outdoor centres and regional parks

A channel that receives your visitors’ reports and documents your diligence, season after season. Per-territory plans — write to us about a pilot.

The trails 311

Municipalities and RCMs

Trails are the blind spot of 311. TrailSnag routes reports to the crew responsible for the land — not to a generic queue.

Comparing a few tools? See what exists, and where we differ

Ready to keep your trails open?

Claim your land and every visitor becomes a pair of eyes for your crew — work from today, verification comes after.