Getting trail problem reports from your visitors.
A tree across the trail, a culvert washed away, a sign torn off: most of the time the crew finds out at the next patrol, or from a comment on a Facebook page. In between, dozens of visitors walked past the problem with no simple way to tell the people responsible.
It starts with a QR code at the trailhead
You print the stickers yourself from the steward desk: a print-ready sheet sized for adhesive vinyl, one code per trailhead. That is the whole install — no kiosk, no hardware, no visitor training.
The visitor scans the code: the map opens in their browser, where they are standing. They pick a category, add a photo if they want, and the GPS position is captured on its own. No account, no app to install. If GPS will not answer, they place the point by hand. Photos are scrubbed of their hidden metadata (position, device) before they even leave the phone.
No signal, nothing lost
In the woods, signal is often missing. The report is then kept on the phone and sends itself when the network comes back. A report is never lost, and never sent twice.
What your crew gets
- A triage queue, not an inbox. Every report lands on your territory's map, with its position and, more often than not, a photo. Confirm it, fix it or reject it, and the history stays.
- Fewer duplicates. A second visitor who sees the same problem confirms it rather than reporting it again.
- Your own words. The report menu is yours: add your own categories, in French and English, on top of the defaults.
- An email digest. An hourly digest keeps managers and owners in the loop.
What if nobody runs this land yet?
The visitor's position finds who answers for the land. If nobody does yet, the report waits: the day your organisation claims that territory and the claim is verified, the reports standing on it come to you.
Where to start
Claim your land by drawing it on the map: you triage the reports on your ground from day one. Once the claim is verified, print a code for every trailhead. The free tier has no end date.